Delivery Information

Delivery

Our logistics partner, UPS, handles the shipping of orders up to 30 kg. Delivery times are usually 1-3 business days. For delivery times for shipping to other EU countries, please refer to our logistics partner's website: UPS

Orders with a total weight of more than 30 kg and bulky goods are shipped by forwarder. The exact delivery date will be announced to you in connection with the order processing.

Delivery time

Spare and wear parts: For all spare and wear parts, which are declared as immediately available, the delivery time is as follows:

Germany: 1 - 3 working days after receipt of order
International orders: 5 - 10 working days after receipt of order, for articles declared as immediately available

Services: For all services, which are declared as immediately available, the delivery time of service is as follows:

Germany: 1 - 2 weeks after receipt of order
International orders: 3 - 4 weeks after receipt of order, for articles declared as immediately available

Prices

The delivery of all articles ordered in the Online Shop is free of charge. 

Delivery Information

The delivery is done exclusively to member states of the European Union. Delivery to other countries only upon request. Generally the delivery is exclusively done according to the respective export guidelines in force within the European Union.

For more information please contact:

Christian Gundelach

DMG MORI
Head of Sales for Service Products

Tel: +49 (0) 52 05 / 74-31 55
Fax: +49 (0) 52 05 / 74-45 31 55
E-Mail: christian.gundelach@dmgmori.com

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